Last updated: February 8, 2026

1. Information We Collect

We collect information you provide directly to us, as well as data received through connected third-party platforms. This includes:

Account information: Name, email address, and password when you register
Platform OAuth tokens: Secure authentication tokens for your connected TikTok, Instagram, Facebook, YouTube, Pinterest, and Snapchat accounts. We never collect or store your platform passwords
Video content and metadata: Videos you choose to import and their associated metadata (titles, descriptions, thumbnails)
AI analysis data: Product detection results generated when our AI analyzes your video content
Affiliate credentials: Your Amazon Associates tag for generating affiliate links
Engagement data: Comments and keyword triggers from your connected platform accounts used to deliver affiliate links
Payment information: Billing details processed securely by Stripe — we do not store your full card number
Usage data: How you interact with the Service, including features used and actions taken
Security and sign-in data: To protect your account from unauthorised access, we record information about each sign-in and active session: an approximate location (city, region and country) derived from your network address, a one-way hash of that address, a coarse network identifier, and a fingerprint of your browser and operating system family. We use this only to recognise your devices and detect suspicious access. We do not store your full IP address, and we do not use this data for advertising, profiling or any purpose other than account security

Approximate location comes from your network address and is often imprecise — it may show a nearby city rather than your own, particularly on mobile networks or when using a VPN. It is never derived from your device's GPS, and we never ask for location permission.

2. Third-Party Platform Data

When you connect your accounts, we access the following data from each platform through their official APIs:

TikTok: Video content and metadata that you select for import. We access only the data you explicitly choose to process through Klipq.
Instagram (via Meta): Account and page information for publishing content. We monitor comments on your posted videos for keyword triggers and send automatic direct messages with affiliate links on your behalf.
Facebook (via Meta): Page information for publishing content. We post comments with affiliate links on your published videos in response to engagement.
YouTube (via Google): Channel information and upload capabilities for publishing content to your channel. We post comments with affiliate links on your published videos.
Pinterest: Account and board information for publishing pins. We include affiliate links in pin descriptions.
Snapchat: Public Profile information and publishing capabilities for posting videos to your Spotlight. Videos are encrypted before upload, as required by Snap.

For more information about how these platforms handle your data, please review their privacy policies:

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Import and process video content you select for cross-platform posting
Detect products in your videos using AI and match them to Amazon affiliate listings
Publish content to your connected platform accounts on your behalf
Monitor Instagram comments for keyword triggers and send automatic DMs with your affiliate links
Post comments with your affiliate links on Facebook, YouTube, and Pinterest
Process subscription payments and send billing-related communications
Send technical notices, security alerts, and support messages
Respond to your comments, questions, and support requests
Monitor and analyze usage trends to improve the Service

4. Information Sharing

We do not sell, trade, license, or rent your personal information to third parties. We share information only in the following limited circumstances:

Connected platforms: We transmit your content and affiliate links to Instagram, Facebook, YouTube, Pinterest, and Snapchat solely to perform the services you request
Amazon PA-API: We send product search queries to match items to affiliate listings. No personal data is shared with Amazon beyond your Associates tag
Stripe: Payment processing is handled by Stripe, which operates under its own privacy policy
Legal requirements: We may disclose information if required by law, subpoena, or legal process

5. Data Security

We implement administrative, physical, and technical safeguards designed to protect the security, confidentiality, and integrity of your data:

All platform connections use OAuth 2.0 — we never collect or store your social media passwords
OAuth access tokens are encrypted at rest
All data is transmitted over encrypted connections (HTTPS/TLS)
We request only the minimum permissions necessary for the Service to function
Payment data is handled by PCI-compliant Stripe — we never store full card numbers
Sessions can be revoked individually or all at once, and changing or resetting your password signs out every other device immediately
We monitor for signs that a session has been stolen — such as your session appearing on a device it was never issued to — and can suspend account activity and disconnect Klipq's access to your platforms if we detect a likely compromise
Network addresses are stored only as one-way hashes, never in full

You can review your active sessions, see recent security activity, and sign out of any device from Settings → Security in your dashboard.

If you discover a security vulnerability, please report it to security@klipq.com and we will address it promptly.

No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. However, we continuously work to improve our security measures.

6. Data Retention & Deletion

We retain your data for as long as your account is active or as needed to provide you with the Service. You may request deletion of your data at any time by:

Deleting your account through the account settings in the Service
Emailing us at support@klipq.com with a data deletion request

Upon account deletion or a valid data deletion request, we will:

Revoke all connected platform OAuth tokens
Delete your stored video content, metadata, and AI analysis results
Remove your personal information and account data
Delete engagement data (comments, keyword triggers, DM records)
Delete your session, device and security-activity records

Security data is kept only as long as it is useful for protecting your account. Session records are removed when the session expires or is signed out; recognised devices and trusted sign-in locations are forgotten after 90 days without use; and security activity records are retained for up to 90 days so you can review recent access. All of it is deleted immediately when you delete your account.

Some information may be retained as required by law or for legitimate business purposes (e.g., billing records for tax compliance). We will inform you if any data cannot be deleted and the reason why.

7. Your Rights

You have the right to:

Access and receive a copy of your personal data
Rectify or update your personal data
Request deletion of your personal data
Object to processing of your personal data
Withdraw consent at any time, including disconnecting any platform account
Revoke Klipq's access to your connected platforms at any time through each platform's security settings

8. YouTube API Services Disclosure

Klipq uses YouTube API Services to enable you to publish videos to your YouTube channel and manage engagement. By connecting your YouTube account, you are also agreeing to the YouTube Terms of Service.

You can review the Google Privacy Policy to learn more about how Google handles your data.

You may revoke Klipq's access to your YouTube data at any time by visiting the Google Security Settings page and removing Klipq from the list of connected apps.

9. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the Service may not function properly without cookies.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@klipq.com